Soft factors include beliefs, character and attitude of people as well as the way we communicate. This presentation addresses for example: Why are we acting in a certain way? Who must change: Me or the other person? I “want” is better than I “must”. How to find out the true reason behind somebody’s behaviour? How can we win people instead of forcing them?
Based on this we can then discuss the prerequisites of successful Scrum like transparency, trust, teamwork, reliability, commitment and self-responsibility with the help of concrete examples.
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Video producer: http://gotocon.com/