Martin Fowler defined refactoring as a ” disciplined technique for restructuring an existing body of code, altering its internal structure without changing its external behavior”. In the days of Agile development where code is delivered after one or two-week cycles, you start quickly to deal with “legacy” code, what was known as “maintenance” for projects that had longer delivery time frames. share share share share
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Scaling Agility in Customer Experience at Ford Motor Company
March 5, 2026
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Benjamin Igna worked with Ford Motor Company and lead the transformation within the launch of the new Ford Explorer (EV). In this presentation, he shares his learnings and approaches during the change towards agility of the CX organization across 5 different Markets and cultures affecting multiple hundred people in sales and marketing.
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Open Source Jira Plugins, Add-Ons and Utilities
February 4, 2026
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Developed by Atlassian, Jira is a commercial issue tracking tool that allows bug tracking and Agile project management. It is one of the most-widely used tool by Scrum teams working in corporate Agile software development environments.

