Received business wisdom holds that clear lines of responsibility, and single points of accountability, are crucial to give Scrum team members clarity over their expectations; but doesn’t that sound a little too close to a mechanism for blaming people? This presentation explores the tensions between accountability and psychological safety, looks at what high performing Agile teams can learn from jazz bands about quality, and explores the democratic, customer focussed alternatives to “the buck stops here”.
Video producer: https://www.agileonthebeach.co.uk/