ScrumMaster as a Servant Leader
The ScrumMaster is dealing daily to remove the issues that the team face. If he keeps in mind the role of the ScrumMaster as a servant leader, he will be better able to keep the team members motivated toward the goal, which will lead to better customer satisfaction in the end. On the other hand, if he follows the traditional role of a manager trying to ensure that he gets the work done, things may work out in the short term.