When introducing the concept of Scrum to an organization for the first time, I try to give a reasonably unbiased view of what to expect. I warn the new Product Owner that at first he may feel overwhelmed and struggle to articulate requirements in a clear and actionable fashion. I tell the new ScrumMaster that the innocuous duty assignment “ensure everyone follows the Scrum process” may make her wildly unpopular for a while. I also like to be clear with everyone which problems Scrum can fix and which it cannot.